Failure Code # |
Description of Fault Code |
Solution for Fault Code |
E11 |
Difficulty in filling water during washing phase |
- Before washing, pour in the filling
- Low water pressure or tap off
- Incorrectly positioned drain hose
- Defective Fill valve
- Pressure switch is leaking
- Failed Pressure switch
- Faulty wiring
- Defective Main board
- Cycle has been paused with the door locked
|
E12 |
Difficulty in filling water during drying |
- Fill in drying during the wash load phase (maximum time 3 minutes).
- Turn off or water pressure too low
- Pressure switch the water circuit
- Try other pressure switches
- Wiring
- Main PCB
- Pause the cycle
|
E13 |
Water leakage |
- Position the drain hose correctly
- Low water pressure too
- Defective fill valve
- Water circuit is leaking or blocked on pressure switch
- Faulty pressure switch
- Door is locked with cycle paused
|
E21 |
Difficulty in draining |
- Draining is poor
- Improperly positioned/kinked/clogged drain hose
- Clogged/dirty drain filter
- Faulty drain pump
- Faulty pressure switch
- Wiring faulty
- Faulty main board
- Heating element and ground have leaks
- Cycle is paused Start
|
E22 |
Difficulty in draining water during drying |
- Filling difficulty during drying or blocked drying condenser (pressure switch closed on “FULL”)
- Kinked drain hose
- Blocked filter
- Blocked drying condenser
- Faulty drain pump
- Faulty pressure switches
- Wiring
- Faulty circuit board
- Present leakage between heater and ground
- Cycle is paused Start
|
E23 |
Malfunction of the component (triac) that controls the drain pump |
- Triac for drain pump is defective
- Faulty drain pump
- Faulty wiring
- Faulty main board
- Check emergency drain procedure – Cycle stops with door unlocked OFF/reset
|
E24 |
Sensing circuit of the component (triac) that controls the drain pump faulty |
- Problem in sensing circuit on triac for drain pump
- Faulty main board
- Emergency drain procedure – Cycle stops with door unlocked and OFF/reset
|
E35 |
Water level too high |
- Overflow error
- Faulty fill valve
- Water circuit on pressure switch has a leak
- Defective pressure switch
- Defective wiring
- Defective main board
- Cycle stops – Emergency drain procedure – Drain pump continues to operate (5 min. on, then 5 min. off, etc.)
- OFF/reset
|
E38 |
Pressure chamber blocked |
- Blocking in internal pressure takeoff (water level does not change for at least 30 sec of drum rotation)
- Water circuit on pressure switches
- Pressure switches
- Broken Motor belt broken
- Skipped heating phase
|
E3A |
Problems with Sensing circuit of the heating element relay |
- Heating resistance relay is faulty
- Defective main board
- Cycle stops with door locked OFF/reset
|
E41 |
Door open |
- Door unlocked
- Faulty door lock
- Faulty wiring
- Faulty main board
- Cycle is paused Start
|
E42 |
Problems with door aperture |
- Problem closing the door
- Faulty door lock
- Faulty wiring
- Faulty main board
- Cycle is paused Start
|
E44 |
Door closure sensing circuit |
- Problem sensing by door delay system
- Faulty main board
- Emergency drain procedure – Cycle stops OFF/reset
|
E45 |
Problems with the sensing circuit of the triac that actions the door interlock |
- Problem sensing by triac on door delay system
- Faulty main board
- Emergency drain procedure – Cycle stops OFF/reset
|
E51 |
Motor power triac short-circuited |
- Short-circuited motor power supply triac
- Faulty PCB
- Present leakage from motor or from wiring loom
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E53 |
Problems with the Sensing circuit of the triac which powers the motor |
- Faulty motor triac sensing circuit
- Faulty PCB
- Cycle blocked, door locked OFF/reset
|
E54 |
Motor relay contacts sticking |
- Sticking motor relay
- Faulty PCB
- Present leakage from motor or from wiring
- Cycle blocked, door locked (after 5 attempts) OFF/reset
|
E61 |
Insufficient heating during washing |
- Problem heating during washing
- Faulty NTC sensor
- Faulty heating element
- Faulty wiring faulty
- Faulty PCB
- Skipped heating phase
|
E62 |
Overheating during washing |
- Overheating during washing
- Faulty NTC sensor
- Faulty heating element
- Faulty wiring
- Faulty PCB
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E66 |
The contacts of the heating element power relay are always closed |
- Faulty heating element power relay
- Faulty PCB
- Present leakage from heating element to ground
- Safety drain cycle – Cycle stopped with door open OFF/reset
|
E71 |
NTC washing sensor faulty |
- Defective NTC sensor for wash cycle
- Faulty NTC sensor
- Faulty wiring
- Faulty Main board
- Heating is skipped revert to Start
|
E72 |
Drying NTC sensor on condenser faulty |
- Fault in NTC sensor on drying condenser (voltage out of range = short-circuit, open circuit)
- Faulty drying NTC sensor (condenser)
- Faulty wiring
- Faulty main circuit board
- Heating is skipped revert to Start
|
E73 |
NTC sensor on drying duct faulty |
- NTC sensor on drying duct is faulty (voltage out of range = short-circuit, open circuit)
- Faulty drying NTC sensor (duct)
- Faulty wiring
- Faulty main circuit board
- Heating is skipped revert to Start
|
E74 |
NTC sensor wrongly positioned |
- Improperly positioned NTC sensor for wash cycle
- Incorrectly positioned NTC sensor
- Faulty NTC sensor
- Defective wiring
- Faulty main board
- Heating is skipped revert to Start
|
E82 |
Error in reading the RESET/OFF position of the programme selector |
- Problem in selector reset position
- Faulty PCB (Wrong configuration data)
- Faulty selector or wiring
- OFF/reset
|
E83 |
Error in reading the programme selector |
- Problem in reading selector
- Faulty PCB (Wrong configuration data)
- Selector, wiring
- Cycle cancelled
|
E91 |
Communication error between user interface and main |
- Communication incongruence between main PCB- display board (versions not compatible)
- Faulty wiring
- Faulty control/display board
- Faulty Main PCB faulty
- Interrupted cycle
|
E92 |
Protocol incongruence |
- Communication incongruence between main PCB- display board (versions not compatible)
- Wrong control/display board
- Wrong PCB (do not correspond to the model)
- Cycle interrupted
|
E94 |
Washing cycle configuration error |
- Incorrect configuration of appliance
- Incorrect configuration data
- Faulty PCB
- Cycle interrupted OFF/reset
|
E95 |
Communication failed between Eprom and microprocessor |
- Communication error between microprocessor and EEPROM
- Faulty PBC
- Interrupted cycle OFF/reset
|
E97 |
Incongruence between version of the control selector and configuration data |
- Incongruence between programme selector and cycle configuration
- Faulty PCB (Wrong configuration data)
- Cycle interrupted OFF/reset
|
EF1 |
Drain hose blocked/throttled/too high; drain filter dirty/blocked |
- Blocked drain filter (too long drain phase)
- Drain tube blocked/kinked/too high
- Dirty/blocked drain filter
- Warning displayed at the end of cycle (specific LED)
|
EF2 |
Overdosing of detergent; drain hose blocked/throttled; drain filter dirty/blocked |
- Too much detergent (too much foam during drain phases)
- Excessive detergent dosing
- Kinked/blocked drain tube
- Dirty/blocked drain filter
|
EF3 |
Intervention of Aqua Control device |
- Control water intervention
- Base has water leakage
- Faulty water control device
- Water drain and cycle blocked OFF/reset
|
EF4 |
Low water fill pressure and solenoid open |
- Low pressure of water fill, no signal of flow meter and solenoid open
- Tap closed, low water fill pressure – Reset
|